FAQS

Welcome to the Fisiant FAQs! We’re here to help you find the answers you need. If you have any additional questions, don’t hesitate to reach out to us!

1. What is Fisiant?

Fisiant is your go-to online clothing store based in the UK, offering a curated selection of stylish and high-quality apparel for everyone.

2. How can I contact Fisiant?

You can reach us via phone at +44 7723 849647 or email us at support@fisiant.shop. Our business hours are Monday to Friday, from 08:00 am to 06:00 pm.

3. Where are you located?

Our office is located at 37A Catherine Pl, London, SW1E 6DY, United Kingdom.

4. What are your shipping options?

We offer Free Shipping on all orders within the UK. There are no hidden fees, and your order will typically arrive within 5-10 business days.

5. What is your order processing time?

Orders are processed within 1-3 business days. If you place your order after our cut-off time of 06:00 pm, it will be processed the following business day.

6. How can I track my order?

Once your order is shipped, you will receive an email with tracking information so you can follow its journey to your doorstep.

7. Do you accept returns?

Yes, we want you to love your purchase! If you need to return an item, please contact us within 14 days of receiving your order. For details on our return policy, please visit our Returns page.

8. What payment methods do you accept?

We accept a variety of payment methods, including major credit and debit cards, as well as popular payment services.

9. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We can make changes as long as your order hasn’t been processed yet.

10. Do you ship internationally?

Currently, we only ship within the United Kingdom.